Frequently Asked Questions
Everything you need to know about your MOS MOSH experience.
How do I find the right size for my MOS MOSH jeans?
We recommend using our detailed size guide found on each product page. Our jeans often feature a bit of stretch; if you are between sizes, we generally suggest sizing down for a perfect fit.
What is your return policy?
You can return your items within 30 days of receipt. Items must be in their original condition with all MOS MOSH tags attached. Please use the prepaid return label included in your package.
How long does shipping take?
Standard delivery typically takes 2-5 business days. Once your order is dispatched, you will receive a tracking link via email to follow your package's journey.
How should I care for my MOS MOSH garments?
To maintain the quality and fit of your clothes, always follow the care instructions on the inner label. We recommend washing denim inside out at low temperatures to preserve the unique washes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Maestro), PayPal, and region-specific options like Klarna and MobilePay for a seamless checkout experience.
Are your products sustainably made?
Sustainability is core to our DNA. We are committed to using more sustainable fibers, such as BCI cotton and recycled polyester, and we work closely with our suppliers to ensure ethical production standards.